Discovery & Assessment

For when you know something isn't working but you're not sure what to build.

"We need better systems" is a real problem. It's not a project spec.

Discovery is a few focused conversations and some analysis. Shane talks to the people who live in the workflow, reviews the tools you're using, and produces a written assessment: what's broken, what should be built, what order to do it in, and why.

It's useful before committing to a development project. Some clients take the assessment and build with their own team. That's fine.

What you get

• A structured audit of your current tools and where they're creating friction
• Workflow mapping: how work actually moves through your operation
• A written assessment identifying the highest-value problems to solve
• Specific recommendations: what to build, what to buy, what to leave alone
• A prioritized roadmap if development is the right next step

How it works

Shane talks to the people in your operation — usually the owner and one or two staff who deal with the workflow every day. He reviews whatever tools, exports, or process docs you have. He asks the questions that get past the stated problem to the real one.

The deliverable is a written report. Not a slide deck. A clear assessment of what the actual problems are and what a working solution looks like.

Priced as a fixed-scope engagement. Typically wraps up in a week or two depending on complexity.

Good fit for

• Operators with a feeling that "we need better systems" but no clear picture of what that means
• Businesses deciding whether custom software is worth it before committing
• Teams who've tried several SaaS tools and are wondering if custom is the answer
• Any situation where the real problem hasn't been clearly defined yet